Support
Version 2026-09-24
Contact us
Email support@timehr.io and a person will reply — this is not a ticket queue. Tell us your company name and, if it’s a sign-in problem, the email address you’re trying to sign in with.
Can't sign in?
Ask your company’s admin to check you’re still an active user and to resend your invitation. Sign-in links expire after a short time and work only once — request a fresh one rather than reusing an old email.
Need your company's data?
An admin can download every person, team, leave type and leave request from Admin → Reports at any time — no need to ask us.
Want to delete your account or close your company's account?
Both are self-service. Delete your own account from your Profile. An admin can permanently close the whole company account from Admin → Settings.
Found a security problem?
Please email support@timehr.io directly rather than filing it publicly, so we can fix it before it’s widely known. We’ll acknowledge it and keep you updated.
Something else
Email us at support@timehr.io — for anything about Time Off that isn’t covered above.